12 Therefore, as God's chosen people, holy and dearly loved, clothe yourselves with compassion, kindness, humility, gentleness and patience. 13 Bear with each other and forgive whatever grievances you may have against one another. Forgive as the Lord forgave you. 14 And over all these virtues put on love, which binds them all together in perfect unity.
15 Let the peace of Christ rule in your hearts, since as members of one body you were called to peace. And be thankful. 16 Let the word of Christ dwell in you richly as you teach and admonish one another with all wisdom, and as you sing psalms, hymns and spiritual songs with gratitude in your hearts to God. 17 And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him.[*]
Every Monday, there's a Bible studies group at the university, and this was the passage we studied last time. It is such a thoughtful and powerful summary of what it means to be a Christian. It isn't easy, but that's the ideal we should strive for.
Love with the compassion, kindness, humility, gentleness and patience can be shown through acts of service. I like to think that I'm patient and all those things; but now that I think about it too often I'm impatient with others and lack compassion for users opening support requests. And I thought it was a kind of protection - not to care too much; that it would protect from a burn-out... But maybe it would actually help to approach things with another mind-set, with love. I remember how I enjoyed helping users before, no matter how clueless: I found it so cool that I could clue them in. How after some time, I no longer felt as motivated about helping the users, but was still passionate about helping the new volunteers through reviews, through writing tutorials that they could use in their responses, and through writing internal training tutorials. I still like those things, but the joy diminished. I must re-discover it; I think I am re-discovering it.
Peace... When I'm angry at something, sometimes I found peace in washing the floors and singing songs. Playing with my cat also calms me down, and of course lately I've been playing the piano.
Thankful... At the Bible studies they were joking that they are thankful that the semester ends in three weeks. How about a brief list of things I'm thankful for?
* These warm days lately: oh, absolutely! It was like summer come early. I'm thankful for them, even if that is all we get for now (it's getting colder now).
* Scholarships! By now I'm almost sure that I won't be able to get through this thing completely debt-free, but any little amount to offset it helps.
* All support volunteers, former and current, who have contributed to this great thing we have here. I have learned to value good customer support, and this is one of the best I've seen. Yes, lately we have been rather backlogged, and requests take a long time to get answered on occasion, but I do believe that everyone is contributing their best.
Aside: This is a day for exceptions, I guess. Anyone on my friends who isn't already volunteering can I tempt you to try? You may think you know little about the working of LJ, but you have been around, and surely can help users who for instance can't figure out how to update their journals. And there are perks! You can get "free" paid time on your journal. You can polish your writing skills, which would definitely come in useful, as can be seen from this testimonial by a former volunteer. You can put the support on your resume. One of the best things I find about volunteering is being "in the know": what's going on, what issues LJ is having, what are the work-arounds, what developers are working on. Ah, and most importantly the knowledge that you helped someone is great, inspiring, it gives you confidence. The occasional "thank you"'s from the users don't hurt either ;) I would guess everyone takes something different away from the support experience. If you decide to join, let me know and I'll gladly walk you through anything, but you can start by reading the sections on mechanics and training in the Support Guide, and then take a look at the Support board, and don't worry about messing up!
Umm, that was a long aside, and if I wanted to say something else, I lost it ;) But here's a poll in conclusion. As I've said before, I normally avoid talking religion in my journal. But I don't actually know if anyone finds such stuff offensive or something ;) Maybe you would be interested in reading more of my thoughts and beliefs, if I happen to wish to share them.
Are you interested in entries like this one
I'm taking you off my friends list
Would you prefer such entries be in a custom filter, that you don't see?
And the traditional: Ticky?
TICKY! MY TICKY!!
[*] Colossians 3:12-17 (New International Version)